Support

We're here to help. Choose the option that works best for you.

Community Discord

Ask questions, share tips, and get help from the Lineage community and team in real time.

Send us an email for account issues, billing questions, or anything that needs private attention.

Found a bug or have a feature request? Open an issue on GitHub so we can track and fix it.

How do I reset my password?

Go to the Sign In page and click “Forgot password?” to receive a reset link by email.

How do I delete my account?

Visit your Account settings page and scroll to the Danger Zone section, or email us at [email protected].

Can I export my family tree?

Yes — open your tree, go to Settings, and choose Export. We support GEDCOM, JSON, and CSV formats.

Why can't I add more members to my tree?

Lineage is community-supported and has usage limits to manage server costs. Consider sponsoring us to help increase these limits.